Last Updated: June 2026
At Property Solvers, your privacy matters to us — not just as a legal obligation, but as a reflection of who we are. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us through our website, www.propertysolvers.ae, or engage with our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to deliver, improve, and personalise our services. This includes:
Personal Information
Your name, email address, phone number, and mailing address — typically provided when you register, complete a form, or subscribe to our communications.
Property Information
Details about properties you're interested in buying, selling, or renting — such as location, property type, and transaction history — to help us serve you more effectively.
Financial Information
Where a financial transaction is involved, we may collect relevant payment details such as card or bank account information, processed securely through our payment partners.
Technical Information
IP addresses, browser type, device information, and browsing behaviour on our website — including pages viewed and links clicked — to help us understand how our platform is used and improve the experience.
Third-Party Information
We may receive information about you from third parties such as social media platforms, marketing partners, and service providers we work with in the course of delivering our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To provide, manage, and continually improve our real estate services — including processing transactions, managing property listings, and offering relevant recommendations.
Communication
To respond to your enquiries, provide support, and keep you informed about your transactions and any updates related to our services.
Marketing & Advertising
To share relevant property opportunities, news, and offers with you. Where applicable, we may use your information to personalise the content and advertisements you see on our platform or others.
Analytics & Improvement
To monitor website performance, user engagement, and conversion rates — helping us build a better experience for all users.
Legal & Compliance
To meet our legal obligations, enforce our Terms and Conditions, and protect the rights, property, and safety of Property Solvers, our clients, and the wider public.
4. International Data Transfers
Property Solvers operates in the United Arab Emirates. Your information may be transferred to, stored in, or processed in countries outside your country of residence — including the UAE — which may have different data protection frameworks. By using our services, you consent to such transfers in accordance with this policy.
5. Data Security
We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect it, including:
- Encryption — Data is encrypted in transit and at rest
- Access Controls — Access to personal data is limited to authorised personnel on a need-to-know basis
- Regular Audits — We conduct ongoing security reviews to identify and address potential vulnerabilities
While we take every reasonable precaution, no system is entirely immune to risk. If you believe your information has been compromised, please contact us immediately.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When your data is no longer needed, it is securely deleted or anonymised.
7. Your Rights
You have the following rights in relation to your personal information:
- Access
- Request a copy of the information we hold about you
- Correction
- Ask us to correct any inaccurate or incomplete data
- Deletion
- Request the removal of your personal data, subject to legal obligations
- Objection
- Object to certain types of processing in specific circumstances
- Portability
- Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.
9. Third-Party Links
Our website may contain links to external websites not operated by Property Solvers. We are not responsible for the content, privacy practices, or policies of those sites. We encourage you to review the privacy policy of any third-party website you visit.
10. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
11. Contact Us
For any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us directly.
Property Solvers Real Estate
Office 303, Oxford Tower, Business Bay, Dubai, UAE